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Please specify which Identity and Access Management issue you are experiencing (e.g., password reset, MFA setup, or Outlook login prompts) so I can provide the correct steps.

Based on: Set up Microsoft Authenticator for MFA

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Set up Microsoft Authenticator for MFA

You were asked to register for multi-factor authentication, or you got a new phone and MFA prompts no longer arrive.

Reset your own password with self-service (SSPR)

You forgot your password or it expired and you cannot sign in to Microsoft 365, email or your PC.

Outlook keeps prompting for a password

Outlook repeatedly shows a Windows Security / password prompt even though the password is correct. Mail may stop syncing.

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